The facts it can use
Your answers, approved first.
We prepare your hours, services, common questions, and pricing information where you have approved it. Unknown answers need a callback route.
AI voice agents.
For calls you cannot take.
Or you don’t pay.
Cover after-hours and overflow calls with an assistant that answers approved questions and captures the request. We configure the greeting, call rules, and handoff to your team.
After-hours & overflow callsYour voice. Your rules.A clear next step
What the agent handles.
When your team steps in.
Start with the calls that interrupt your day: opening hours, service questions, callback requests, and bookings your calendar can support.
Answer the first call
Welcome callers when your team is busy, with a customer, or away from the desk.
Understand the enquiry
Ask about the product or service, needs, and timing to find the right next step.
Book the next step
Offer available times when a supported calendar and booking rules are configured.
Keep the details
Capture the request and callback details. Save them to your CRM where the connection is supported.
Follow up by text
Send an agreed confirmation or follow-up when messaging is connected and permission is in place.
Bring in your team
Use agreed transfer or callback rules for requests the agent should not handle.
A call, handled.EXAMPLE CALL
YOUR AGENT
“Thanks for calling. I’m the AI assistant for your sales team. How can I help?”
CALLER
“We’re comparing software for our team. Can we book a demo?”
YOUR AGENT
“I can help arrange a demo. What does your team need?”
The right details. The right next step.
Product needs captured. Demo availability checked.
Illustrative conversation, not a live call or audio demo.
Ask enough to help.
Know when to hand over.
A caller should not have to work through a long script to request a callback. We decide which details are essential and which questions can wait for your team.
Listen first.
Understand the request before choosing the next step.
Find the fit.
Check the product or service, needs, and timing against your rules.
Make it easy.
Book an available slot, send the details, or hand off to your team.
Before it answers,
we test the difficult calls.
The way it speaks
A greeting callers can follow.
We write a clear AI introduction and short questions, then test how the agent handles interruptions and corrections.
The limits it follows
Booking, transfers, and exceptions.
You decide what the agent can answer, when it can book, and when a person needs to step in.
A demo request.
A quote. A callback.
The questions change with the business. A sales enquiry, appointment request, and existing-customer call each need their own handling rules.
Software & SaaS
Ecommerce
Nonprofits
Local Businesses
Professional Services
Healthcare & Wellness
Plus Education & Training, Real Estate, Hospitality & Travel, and more.
Keep the call details
where your team works.
We check what your CRM and calendar can accept, then agree which details are saved and who receives the handoff.
HubSpot
Zoho
Google Calendar
Calendly
Connections are confirmed around your tools and setup.
Questions about
AI call handling.
Phone routing, calendar access, and human handoffs affect the setup.
Can I keep my existing phone number?
We review your current phone setup and agree on the right routing. Depending on your provider, that can mean forwarding selected calls, covering overflow, or adding after-hours support.
What happens when a caller needs a person?
We define handoff rules with you before launch. The agent can transfer a call where your phone setup supports it, or collect the details and arrange a callback. It should never guess its way through a request outside its scope.
Can it book into our calendar and update our CRM?
We assess your tools during setup and connect supported systems. Demos, consultations, service appointments, and the details saved to your CRM are configured around your process.
Will callers know they are speaking with AI?
We build a clear introduction into the conversation. Recording notices, consent, and data handling are agreed during setup for your business and location. The agent is not an emergency service.
What does getting started look like?
We map your call flow, configure the agent and integrations, and test real-world scenarios with your team before launch. Scope and timing depend on your phone setup, tools, and requirements.
Which calls
are you missing?
Tell us when calls go unanswered and what callers usually need. We can help you choose a sensible first job for the agent.