Information we collect
When you contact us or request pricing, we collect the details you submit, such as your name, email address, business name, phone number, service interests, business needs, and message. The pricing form also records your SMS consent and request details. If you use an account feature, our authentication provider may process sign-in information.
Our website and service providers may process technical information needed to operate and protect the site, such as IP address, browser information, and session data.
How we use it
We use information to respond to enquiries, send requested pricing and customer service updates, provide and support services, maintain records, prevent abuse, and meet legal obligations. Checking the SMS consent box and selecting “Text Me My Pricing” requests a pricing text and consents to related quote updates, service progress updates, reminders, and support responses by SMS. We do not send marketing, promotional, or advertising texts.
Mobile information
We use the mobile number you provide to send the customer service texts you requested. Messaging providers process the number as needed to deliver those texts on our behalf. We do not sell, rent, or share mobile numbers with third parties or affiliates for their own marketing or promotional purposes. We do not share your SMS opt-in data or consent with third parties.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, including customer service, security, recordkeeping, and legal obligations. We use safeguards designed to protect the information we hold, though no internet service can guarantee absolute security.
Your choices
You can reply STOP to an E2 Local text to opt out or HELP for assistance. You can ask us to access, correct, or delete information you submitted, subject to applicable legal and operational requirements. Send your request through our contact page.
Contact and updates
For privacy questions or requests, use our contact page. We may update this policy as our site, services, or obligations change; the date above identifies this version. You can also read our Terms & SMS Terms.